EMOTIONAL INTELIGENCE IN THE WORKPLACE | Myrtle Management Consultants, LTD.

Course Overview

This course aims to improve participants' comprehension and use of emotional intelligence (EI) in the workplace. The ability to identify, comprehend, and control one's own and other people's emotions is known as emotional intelligence.

Participants will learn how to build their emotional intelligence and apply it successfully professionally through a blend of theoretical knowledge, hands-on activities, and engaging conversations.

Learning Objectives

Define emotional intelligence (EI) and its relevance in the workplace.
Recognize and identify emotions in themselves and others to enhance interpersonal communication and relationships.
Apply self-awareness and self-management techniques to regulate and channel emotions productively
Develop strategies for enhancing emotional intelligence to improve leadership, decision-making, and overall workplace performance.
Demonstrate empathy and understand the perspective and emotions of colleagues, clients, and stakeholders to build better connections and rapport.
Utilize emotional intelligence to navigate conflicts, provide constructive feedback, and facilitate effective team collaboration

Participants are required to bring their personal laptops for an enriched learning experience. Or the organisation should provide tablets to ensure every participant has the necessary tools for the course.

Training Details

Course Overview

Learning Objectives

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